Return and Refund Policy
Return and Refund Policy
Thank you for choosing SK Financial Services. We value your trust and strive to provide top-notch financial services to meet your needs. In the event that you are not entirely satisfied with our offerings, we have outlined our Return and Refund Policy below to address any concerns you may have.
1. Scope of the Policy:
This policy applies to all paid financial services provided by SK Financial Services. It covers services such as bookkeeping, accounting, auditing, financial studies, taxation, reporting, budgeting, forecasting, and portfolio management.
2. Satisfaction Guarantee:
We committed to ensuring your satisfaction with our financial services. If, for any reason, you are not fully satisfied with the service you have received, please contact our customer support team within 10 business days of the service completion. We will diligently review your concern and work with you to find a satisfactory resolution.
3. Refunds:
In the rare event that we are unable to resolve your concern and meet your expectations, you may eligible for a refund. Refunds will issue at the sole discretion of SK Financial Services, based on the specific circumstances of the case.
4. How to Request a Refund:
To request a refund, please contact our customer support team via Syed.Faisal@SK.Financial. Please include your name, contact details, order number, and a detailed explanation of the reason for the refund request. Our team will assess your request promptly and respond within 10 business days.
5. Refund Eligibility:
Refunds may be granted under the following circumstances:
a. Service Non-Performance: If we are unable to provide the agreed-upon financial service as outlined in the service agreement or contract.
b. Service Deficiency: If the delivered service does not meet the specifications agreed upon in the service agreement or if there are significant errors or omissions.
c. Dissatisfaction: If you do not satisfy with the quality or results of our financial service despite our best efforts to address your concerns.
6. Non-Refundable Services:
Please note that certain financial services may deemed non-refundable, as specified in the service agreement or contract. These services may include one-time consultations, special projects, or services provided by third-party partners.
7. Processing Refunds:
Once a refund approved, it will processed using the original payment method used for the transaction. Please allow 10 business days for the refund to reflect in your account, as processing times may vary depending on your financial institution.
We take great pride in our commitment to customer satisfaction and value your feedback. Your input helps us continuously improve our financial services and deliver the best possible experience to all our clients.
If you have any questions or concerns regarding our Return and Refund Policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your financial needs are met with excellence.
Note:
This Return and Refund Policy subjected to change without prior notice. Please refer to the most recent version on our website for the latest information.